Frequently Asked Questions
Questions? Need help? Browse our FAQs below for quick answers about orders, shipping, returns, and product details. If you don’t find what you need, reach out — we’ll get back to you as soon as possible.
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Ordering
How do I place an order?
Choose your item, select any options, and tap Add to cart. Head to Checkout, enter your shipping details, and complete payment. You’ll receive an order confirmation email right away.
When will I get my order?
We process orders quickly. Once your order ships, you’ll receive a confirmation email with tracking. You can find an estimated delivery date on the product page.
Can I change or cancel my order?
If your order hasn’t shipped yet, we may be able to update or cancel it. Please contact us as soon as possible through our Contact Us page and include your order number.
Shipping
How much does shipping cost?
Shipping is calculated at checkout based on your location and order details. Free shipping is available on orders over $49.
How long does processing take?
We process orders quickly. You’ll receive a confirmation email once your order ships.
Will I receive tracking?
Yes. Once your order ships, we’ll email you tracking details.
Can I change my shipping address after ordering?
If your order hasn’t shipped yet, we may be able to update it. Please reach out through our Contact Us page as soon as possible.
Returns & Exchanges
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If something isn’t right, you can request a return within 15 days of delivery, and we’ll do our best to make it right.
Are any purchases final sale?
No. We don’t have final-sale items. Every item can be returned within 15 days of delivery.